Save Job Back to Search Job Description Summary Similar JobsA fantastic opportunity to join a great companyGreat work Life BalanceAbout Our ClientOur client provides a full scope of legal services to the world's preeminent corporations and financial institutionsJob DescriptionSupervise installation of videoconferencing and audio-visual equipment within conference roomsResponding to calls and troubleshooting (remote and in-person)Ensuring equipment is tracked, maintained, and functioning properly. Referring issues that cannot be resolved immediately to appropriate members of the level 2 and 3 support teams and/or AV vendorsCommunicating and collaborating with key stakeholders on any AV-related bookings or eventsLogging and updating all queries within the ticket logging system, in line with set proceduresActively identify and execute process enhancements to support continuous improvement initiativesEngaging in formal and informal knowledge transfer, ensuring that knowledge base articl...
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