Payment Services Manager [#4695]
IT
Alteo is looking for a Payment Services Manager for a permanent position based in Montreal.
Your main role will be to manage the company's activities in Montreal. You will translate contractual commitments into objectives that are translated into human and organizational resources. You will define the investment and operating budget, as well as the human resources required for the smooth running of the business, while ensuring optimization of resources and compliance with SLAs.
Responsibilities:
Translate business unit objectives into human resources.
Translate the strategic objectives of Payments services at entity level into objectives and KPIs, monitor performance, provide solutions and corrective action in the event of deviations, manage escalations.
Define department sizing in line with business unit o...
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