IT Specialist [#4750]
IT
Alteo is looking for an IT Specialist for a permanent position based in Montreal.
*** Hybrid work: 3 days office / 2 days telecommuting ***
You will be responsible for troubleshooting hardware, software and network issues, installing and configuring new systems and devices, maintaining and updating existing systems and applications. You will collaborate with the IT Manager to ensure operational IT security, maintenance, cybersecurity awareness and governance. You will also participate in various IT projets.
Responsibilities:
> User support and internal training
Respond to user support requests received by phone, email or through the request management system.
Create support tickets, prioritize them and take all necessary steps to ensure quick and efficient resolution.
Diagnose and resolve technical problems related t...
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